Online Gaming Store Policies

• As an online gaming store, we ship our orders via USPS. However, based on the size of the order, we may use other shipping methods.
• Your order will be processed and shipped within 1–2 business days. Some orders may ship within 24 hours, based on the volume of orders received.
• Orders placed on weekends or holidays will be shipped out on the following business day.
• If your order takes longer to process, we will notify you when your order is shipped.
• We observe all United States postal holidays. All orders will ship from our USA warehouses.

We thank you for your support with your purchase. However, if you are unsatisfied with your purchase, we only issue refunds if the item is unused, sealed, and can be resold.

Buyers incur a 15% restocking fee and must submit a request in writing before sending the item back.

New Venture Gaming does not participate in product exchanges.

New Venture Gaming values its relationship with its Brands and Partners and the quality of the products they produce.

As an online gaming store and retailer, we cannot guarantee a warranty on the products we sell. It’s incumbent on the customer to perform due diligence through research before a purchase.

New Venture Gaming operates as a premier online gaming store dedicated to delivering an unmatched, user-friendly shopping experience. We continuously update our curated catalog with thrilling new releases and beloved classics across all major platforms. Every visitor to our online shop discovers competitive pricing alongside a seamless, highly reliable interface. Our dedicated customer support team is ready to help you find the perfect interactive adventure. 

Securing top-tier equipment is essential for maximizing your overall digital performance, especially during intense competitive matches. That is why we stock the best video game accessories designed to suit every playstyle.  

From ergonomic controllers and responsive arcade joysticks to immersive surround-sound headsets, we ensure our inventory features products of exceptional, long-lasting quality. Upgrading your setup with the right accessories ensures you always have a competitive edge. 

We prioritize complete transparency and unwavering customer satisfaction for everyone navigating our online gaming store. Supplying you with the best video games and accessories means we must maintain high operational standards across our entire digital platform. By choosing New Venture Gaming, you gain access to premium products backed by our team’s deep industry expertise. 

If you need personalized recommendations or have questions about finding the best video game accessories, please do not hesitate to reach out to our team.